Careers
Service Technician, Level 1
Richmond
The Service Technician is accountable for the timely, proficient and professional completion of service work as directed by the Service Manager.
RESPONSIBILITIES:
- Disassemble equipment, clean or replace faulty or worn parts as directed
- Test and adjust equipment to ensure equipment is functioning correctly
- Consult manufacturers’ service and repair manuals to become familiar with equipment and equipment components
- Assist senior service technicians with the installation of equipment
- Perform in house and on location service calls
- Daily completion of required paperwork
- Keep service vehicle clean and neat inside and out
- Maintain a supply of parts and material to adequately perform service calls and installations – replenish parts inventory as needed
- Document in the prescribed manner all equipment movements to the customer’s location or back to the warehouse
- Be a part of the on call rotation when assigned
- Other related duties as assigned by the Service Manager
JOB SPECIFICATIONS:
Skills and Abilities
- Strong mechanical aptitude
- Excellent customer service skills; be courteous and professional at all times
- Problem solving ability
- Good manual dexterity
- Good communication skills
- Good attention to detail
- Must be well organized with the ability to work rapidly and under pressure
- Ability to work independently as well as a member of a team
- Valid driver’s licence
- Ability to lift up to 100 lbs.
Education
- Grade 12, some specialized courses (electronics, refrigeration, plumbing, electrical, appliance repair, etc.)
- Willingness and ability to maintain professional and technical knowledge by attending workshops and training sessions
- Continuous learning
Working Conditions
- Working conditions will vary – may work in the shop and out on the road on service calls
- Specialized tools may not be supplied
LOCATION:
22071 Fraserwood Way, Richmond, BC
To Apply:
Submit your resume and cover letter to hr@canterburycoffee.com
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